We’re here to help. Whether you’re setting up your first MCP server, troubleshooting DNS, or have questions about your plan — reach out and we’ll get back to you quickly.
Email [email protected] →Common Questions
How do I set up my MCP server?
Add a CNAME record pointing mcp.{your-domain} to edge.moongaze.ai, then visit your dashboard to complete setup. The whole process takes under five minutes.
My DNS isn’t propagating. What should I do?
DNS changes can take up to 48 hours to fully propagate, though most resolve within 15 minutes. Check your dashboard for real-time verification status.
How do I upgrade or change my plan?
Visit the pricing page from your dashboard or navigate to /pricing. Plan changes take effect immediately.
Can I use Moongaze with multiple domains?
Yes. Pro supports up to 3 domains and Max supports up to 10. Each domain gets its own MCP server at mcp.{domain}.
How do I contact you for other inquiries?
For general questions, partnerships, or press inquiries, email [email protected].